Booking Appointments

Booking Appointments

Our appointment system has changed in light of Covid-19.

Appointments are currently being made by telephone or on-line.

GP Appointments

All of our GP appointments are bookable by phone (or on-line) for an initial telephone consultation. Please telephone the surgery and a Doctor will telephone you back to assess your condition.  Should they need to see you face to face they will make an appointment for you to come in to the surgery.  The majority of our appointments are available for same day booking although a small number of appointments are set aside for pre-booking with the option of Face to Face booking for these pre-bookable appointments only.

On-line appointments

Doctors appointments are available for online booking using NHS App or Patient Access. NHS App can be set up on-line although registering for Patient Access will mean calling at the Practice with a form of photographic ID such as passport or driving license, you will be given a form to fill out and then issued with a unique username and password to access the system. Access is for the named individual only.

Nurse appointments

Nurse appointments should be made by telephone. When attending please try and attend alone where possible and arrive for the appointment time rather than in advance.

HealthCare Assistant Appointments

Health Care Appointments for bloods and similar remain bookable by telephone. When attending please try and attend alone where possible and arrive for the appointment time rather than in advance.

Reason for your appointment

You will be routinely asked for the nature of the problem when making an appointment and we would ask that you provide this information so the doctors or nurses have an understanding of what you are seeing them for. This will allow you to speak with the most appropriate person and help identify any acute cases which may need more immediate action. This is particularly important in identifying potentially Covid-19 related cases.

Early morning queuing?

There should be no reason to attend in person to book appointments and would actively discourage this in order to minimise patient footfall and allow staff to answer focus on telephone appointment booking.

Cancelling an Appointment

If you no longer need are unable to attend your appointment please help us by cancelling it, to minimise the number of wasted appointments.

Keep your mobile number up to date with us. We will send out text reminder of your appointment and you can cancel your appointment via text – Saving you a phone call!