Prescriptions

About Prescriptions

A repeat prescription is for a medication that the doctor has agreed for you to take long term. Please remember medicines prescribed by the doctor should only be taken by the person named on the prescription, and you should not stop taking repeat medication without consulting your doctor first.

Medicines

Medications which are changed or are no longer needed cannot be returned to the pharmacy for reissue.   In order to minimise waste and huge cost to the NHS, please only order what you need; any unwanted medication should be returned to your local pharmacist for destruction.

 Ordering repeat prescriptions

Please be sure to allow a minimum of three working days for us to process your prescription, our daily cut off for receipt of requests is 4.00pm and allow extra days’ notice for Bank Holidays.

Please also allow sufficient time for the Pharmacy to dispense your order which can be up to a week from receipt by them.

Use this guide to help you:

Order Monday before 6.00pm – processed Thursday by 4.00pm
Order Tuesday before 6.00pm – processed by Friday 4.00pm
Order Wednesday before 6.00pm – processed by Monday 4.00pm
Order Thursday before 6.00pm – processed by Tuesday 4.00pm
Order Friday before 6.00pm – processed by Wednesday 4.00pm

Any online orders requested over the weekend will be processed on Monday, and therefore be processed by Wednesday after 4.00pm.

 Electronic Prescribing System (EPS)

We use ‘Electronic Prescribing System’ (EPS) at the practice which enables your prescription items to be issued directly to your chosen pharmacy.  This means we do not hold any prescriptions for collection at the Practice with all prescriptions being sent to your chosen pharmacy.  Please ask at our Reception if you require further information.

 Prescription ordering

Please remember that your repeat prescriptions can be ordered in a number of ways, including:

• Patient Access (on-line)
• NHSApp
• Email  prescriptions.ofs@nhs.net  
• In writing/external drop off box
• By telephone – We have a direct dial number for our repeat prescription ordering – 01482 883369. The opening times will be changing to between 10.00 and 12.30 daily.

 Impact of Covid – 19

In order to minimise risks to both patients and staff we are asking that all prescriptions are ordered by one of the above methods rather than calling at the surgery which means you and other patients are not being exposed to additional risk and neither are our staff.